Shipping policy

Domestic (USA) Shipping:

• We offer FREE standard shipping on all orders within the United States.
• Orders are processed within 1-3 business days, excluding holidays.
• Estimated delivery time is 3-6 months after ordering, we apologize for the long waits while we are in the process of building inventory.

International Shipping:

• We proudly offer worldwide shipping to our international customers.
• International shipping charges vary based on the destination and any local tarriffs.
• Orders are processed within 1-3 business days, excluding holidays.
• Estimated delivery time is 3-6 months after ordering, depending on the destination and customs processing.

Please Note:

• Customers are responsible for any applicable customs duties, taxes, or fees imposed by their country's regulations.
• Free Form Shoes is not responsible for any delays caused by customs clearance processes or unforeseen circumstances.

Shipping Method:

• We partner with reputable carriers for all our shipments to ensure reliable and timely deliveries.

Order Tracking:

• Once your order is shipped, you will receive a confirmation email with tracking information to monitor your package's status.

Shipping Address:

• Please provide accurate and complete shipping information during checkout. Free Form Shoes will not be held responsible for any undeliverable or misdelivered packages due to incorrect addresses.

Order Changes/Cancellation:

• We aim to process and ship orders promptly. If you need to modify or cancel your order, please contact us within 1 week of placing the order.  

Lost or Damaged Packages:

• In the rare event of lost or damaged packages, please notify us immediately, and we will work with the carrier to resolve the issue promptly.

For any questions or assistance regarding shipping, please reach out to our customer support at support@freeformshoes.com. We are committed to ensuring a smooth and enjoyable shopping experience with Free Form Shoes.